CISCO思科8800 系列 IP 电话

Cisco IP Phone 8865NR

Would you like to increase your personal productivity with an engaging experience that is powerful and easy-to-use? The business-class Cisco® IP Phone 8865NR combines high-fidelity voice and entry to

  • 型号: CP-8865NR-K9=


Would you like to increase your personal productivity with an engaging experience that is powerful and easy-to-use? The business-class Cisco® IP Phone 8865NR combines high-fidelity voice and entry to HD video communications without Bluetooth and Wi-Fi radios for telephony integration with your personal mobile devices.

The IP Phone 8865NR combines an attractive new ergonomic design with 720p HD video and wideband audio for crystal-clear voice communications, “always-on” reliability. Encrypted voice communications for enhanced security, and access to a comprehensive suite of unified communications features. The 8865NR (Nonradio) is for customers who still wish to have HD video and audio with flexibility to add Key Expansion Module (KEM) support but without integrated Bluetooth and Wi-Fi Radios.

The 8865NR comes standard with two USB ports so you can charge your personal mobile devices when at your desk and stay connected when away from your desk.

The IP Phone 8865NR offers five programmable line keys in Session Line Mode or up to 10 prorammable line keys in Enhanced Line Mode. You can configure keys to support either multiple directory numbers or calling features such as speed dial. You can also boost productivity by handling multiple calls for each directory number using the multicall-per-line feature. Fixed-function keys give you one-touch access to applications, messaging, directory, as well as often-used calling features such as hold/resume, transfer, and conference. A five-way navigation cluster helps you transition through menus more easily. Backlit acoustic keys provide flexibility for audio path selection and switching.

Other key features of the phone include:

   The phone offers a 5-in. high-resolution (800 x 480) widescreen VGA backlit color display. Localized language support, including right-to-left on-screen text, meets the needs of global users.

   The phone offers a built-in Gigabit Ethernet switch for both network connection and your PC connection.

   An optional wall-mount kit is orderable as a spare part for customers who want this capability.

   Support for up to (3) Key Expansion Modules.

Features and Benefits

Table 1 lists features and benefits of the Cisco IP Phone 8865NR.

Table 1.       Features and Benefits



Hardware Features

Ergonomic design

  The phone offers an easy-to-use interface and provides a traditional telephony-like user experience

Graphical display

  The 800 × 480, 24-bit color, 5-in. WVGA display provides scrollable access to calling features and text-based XML applications


  720p HD video (encode and decode)  H.264 and Cisco Application Visibility and Control (AVC)


  The handset is a standard wideband-capable audio handset (connects through an RJ-9 port)  The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended)  The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant


  The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free. For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used

Analog headset

  The analog headset jack is a standard wideband-capable RJ-9 audio port

AUX port

  You can use an auxiliary port to support electronic hook-switch control with a third-party headset connected to it

External audio ports

  The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones)


  Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets   A side USB port provides up to 500mA power output at 5V or 2.5W   A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W

Ethernet switch

  An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC  The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic


   No Bluetooth radio is present on the phone (part number CP-8865NR)

Wi-Fi client

   No Wi-Fi Radio is present on the phone


  The phone has the following keys:   Line keys   Soft keys   Back and release keys   Four-way navigation and select keys   Hold/Resume, Transfer, and Conference keys   Messaging, Application, and Directory keys   Standard keypad   Volume-control toggle key   Speakerphone, Headset, and Mute keys

Backlit indicator

  The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting

Replaceable bezel

  The phone includes a black bezel; an optional silver bezel is also orderable separately

Dual-position foot stand

  The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone


  You can install the phone on a wall using an optional wall-mount kit (orderable separately)

Key expansion module (KEM)

  The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features

Physical security

  The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system

Power Features

IEEE Power over Ethernet (PoE)

  IEEE Power over Ethernet class 4 is supported. The phone is compatible with IEEE 802.3af, 802.3at, and Cisco Universal Power over Ethernet (UPOE) switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)

Cisco IP Phone Power Cube 4

  This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords

Call-Control Support

Cisco Unified Communications Manager

  9.1.2  10.5.2  11.0 and later

Cisco Unified Communications Manager Express
(Unified CME)

  Planned to be supported in 11.5

Cisco Business Edition 6000 (BE 6000)

  9.1.2  10.5.2  11.0 and later

Cisco Hosted Collaboration Solution (HCS)

  9.1.2 and later (using supported Cisco Unified UCM versions listed previously)


The Cisco IP Phone 8865NR requires an Enhanced User Connect License (UCL) in order to connect to Cisco Unified Communications Manager.

Product Specifications

Table 2 lists the features and specifications of the IP Phone 8865NR.

Table 2.       Features and Specifications of Cisco IP Phone 8865NR



Audio codec support

  G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)

Key call features support

  + Dialing  Abbreviated dialing  Adjustable ring tones and volume levels  Adjustable display brightness  Agent greeting  Application launch pad  Auto-answer  Auto-detection of headset  cBarge  Busy Lamp Field (BLF)  BLF Pickup  BLF speed dial  Callback  Call forward  Call forward notification  Call filter  Call history lists  Call park  Call pickup  Call timer  Call waiting  Call chaperone  Caller ID  Corporate directory  Conference, including traditional Join feature  Cross Cluster Extension Mobility (EMCC)  Direct transfer  Extension mobility  Fast-dial service  Forced access codes and client matter codes  Group call pickup  Hold  Intercom  Immediate divert  Malicious-caller ID  Message-waiting indicator (MWI)  Meet-me conference  Mobility  Music on hold (MoH)  Mute  Network profiles (automatic)  On- and off-network distinctive ringing  Personal directory  PickUp  Predialing before sending  Privacy  Private Line Automated Ringdown (PLAR)  Redial  Ring tone per line appearance  Service URL  Shared line  Silent monitoring and recording  Speed dial  Time and date display  Transfer  Uniform Resource Identifier (URI) dialing  Visual Voicemail  Voicemail  Whisper coaching

Mobility and remote access

You can deploy the phones remotely with the following two options:

  You can have your phone remotely registered to the on-premises network through a built-in VPN client if the administrator has provisioned this VPN feature  You also can directly connect to the on-premises network without VPN through Cisco Expressway if you are provided with log-in credentials. Contact your system administrator

Electronic hook switch

  You can control the hook switch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth

Quality-of-service (QoS) options

  The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and you can configure it with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID

Network features

  Session Initiation Protocol (SIP) for signaling  Session Description Protocol (SDP)  IPv4 and IPv6  User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)  Dynamic Host Configuration Protocol (DHCP) client or static configuration  Gratuitous Address Resolution Protocol (GARP)  Domain Name System (DNS)  Trivial File Transfer Protocol (TFTP)  Secure HTTP (HTTPS)  VLAN  Real-Time Transport Protocol (RTP)  Real-Time Control Protocol (RTCP)  Cisco Peer-to-Peer Distribution Protocol (PPDP)  Cisco Discovery Protocol  LLDP (including LLDPMedia Endpoint Discovery [LLDP-MED])  Switch speed autonegotiation

Security features

  Secure boot  Secure credential storage  Device authentication  Configuration file authentication and encryption  Image authentication  Random bit generation  Hardware cryptographic acceleration  Certificate Authority Proxy Function (CAPF)  Manufacturer-Installed Certificates (MIC)  Locally Significant Certificates (LSC)  Signaling authentication and encryption using Transport Layer Security (TLS)  Media authentication and encryption using Secure Real-Time Transport Protocol (SRTP)  HTTPS for client and server  Secure Shell (SSH) Protocol server  Secure Sockets Layer (SSL)-based VPN client

Physical dimensions

(H × W × D)

  9.01 x 10.13 x 3.87 in. (228.78 x 257.34 x 98.39 mm) (excluding foot stand)


  2.97 lb (1.35 kg)

Phone-casing composition

  Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A

Operating temperature

  32 to 104°F (0 to 40°C)

Nonoperating temperature shock

  14 to 140°F (–10 to 60°C)


  Operating 10 to 90%, noncondensing  Nonoperating 10 to 95%, noncondensing

Language support

  Arabic (Arabic area)  Bulgarian (Bulgaria)  Catalan (Spain)  Chinese (China)  Chinese (Hong Kong)  Chinese (Taiwan)  Croatian (Croatia)  Czech (Czech Republic)  Danish (Denmark)  Dutch (Netherlands)  English (United Kingdom)  Estonian (Estonia)  French (Canada)  French (France)  Finnish (Finland)  German (Germany)  Greek (Greece)  Hebrew (Israel)  Hungarian (Hungary)  Italian (Italy)  Japanese (Japan)  Latvian (Latvia)  Lithuanian (Lithuania)  Korean (Korea Republic)  Norwegian (Norway)  Polish (Poland)  Portuguese (Portugal)  Portuguese (Brazil)  Romanian (Romania)  Russian (Russian Federation)  Spanish (Columbia)  Spanish (Spain)  Slovak (Slovakia)  Swedish (Sweden)  Serbian (Republic of Serbia)  Serbian (Republic of Montenegro)  Slovenian (Slovenia)  Thai (Thailand)  Turkish (Turkey)

Certification and compliance

  Regulatory compliance   CE Markings per directives 2004/108/EC and 2006/95/EC  Safety   UL 60950 Second Edition   CAN/CSA-C22.2 No. 60950 Second Edition   EN 60950 Second Edition (including A11 and A12)   IEC 60950 Second Edition (including A11 and A12)   AS/NZS 60950   GB4943  EMC - Emissions   47CFR Part 15 (CFR 47) Class B   AS/NZS CISPR22 Class B   CISPR22: 2005 w/ Amendment 1: 2005 Class B   EN55022: 2006 w/ Amendment 1: 2007 Class B   ICES003 Class B   VCCI Class B   EN61000-3-2   EN61000-3-3   KN22 Class B  EMC - Immunity   EN55024   CISPR24   EN60601-1-2   KN24   Armadillo Light  Telecom   FCC Part 68 HAC   CS-03-HAC   AS/ACIF S004   AS/ACIF S040   NZ PTC 220   Industry Standards: TIA 810 and TIA 920   Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at   Korea (RRA Public Notification 2010-36, Nov. 1, 2010)   Korea (RRA Announce 2011-2, Feb. 28, 2011)   EN50385 (BT RF Exposure TR)   EN 301-489-1   EN 301-489-17   EN 301-893   NCC LP0002   Korea (RRL No. 2006-128, RRL No. 2006-129)

Product Specifications

Table 3 gives ordering information for the phone and its accessories.

Table 3.       Ordering Information

Product Number



Cisco IP Phone 8865NR, Charcoal


Spare Handset for Cisco IP Phone 7800, 8800, DX600 Series, Charcoal


Spare Handset Cord for Cisco IP Phone 8800, DX600 Series, Charcoal


Key Expansion Module for Cisco IP Phone 8800 Series, Charcoal


Key Expansion Module for Cisco IP Phone 8800 Series, White


Spare Wallmount Kit for Cisco IP Phone 8800 Video Series


Spare Foot stand for Cisco IP Phone 8800 Series


Spare Black Bezel for Cisco IP Phone 8800 Video Series


Spare Silver Bezel for Cisco IP Phone 8800 Video Series


Cisco Power Cube 4


Power Cord Asia Pacific


Power Cord Argentina


Power Cord Australia


Power cord for Brazil


Power Cord European


Power Cord China


Power Cord Japan


Power Cord North America


Power Cord Switzerland


Power Cord United Kingdom


The Cisco IP Phone 8865NR phones are covered by a Cisco standard 1-year replacement warranty.

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